Refund policy

Returns must be requested within 30 days of delivery. Item(s) must be unused, undamaged, and not missing any components. Your refund will be processed within 5 days of return delivery. Shipping fees are not eligible for refund. Return shipping is the responsibility of the customer.

Defects and manufacturing flaws are eligible for a full refund or free replacement. We will cover return postage in these instances.

To request a return, please contact us at support@ibexapplications.com.