Return Policy

Returns must be requested within 30 days of delivery. Item(s) must be unused, undamaged, and not missing any components. Your refund will be processed within 5 business days of return delivery.

Shipping fees are not eligible for refund. Return shipping is the responsibility of the customer. There are no restocking fees associated with returning new, unused products.

Defects and manufacturing flaws are eligible for a full refund or free replacement. We will cover return postage in these instances.

To request a return, please contact us at support@ibexapplications.com.